This behavioral feature distinguishes us from animals. Minibuses, trams, trolleybuses, metro are places where many people forget about culture. Knowing the rules of behavior in public transport is a standard of life that everyone should adhere to.

Basic decency

When you enter the door, let senior citizens, people with disabilities, children and women go first. In addition, before you take a step forward, give way to passengers who are getting out of the transport.

If someone needs help, don't stand aside. Rules of conduct for passengers public transport require you to behave with dignity in such situations. Lift a stroller for a mother with a small child, give your hand to an old woman who is looking for support. But before you get down to business, politely offer your services to the person so that your gesture of goodwill is not received with hostility.

Communication culture

When you take an empty seat, do not rush to relax. If you see a woman, disabled person, child or elderly person standing nearby, give way. Be sure to say: “Please sit down.” It is very important to use exactly this wording, because many passengers react negatively if they are simply told: “Sit down.” You can try using another tactful phrase that you think is appropriate.

The person you offered your position to should thank you. This is an elementary culture of behavior in public transport. Children, in particular, need to be taught to treat other passengers with respect from an early age.

Be polite and say “thank you” if the driver stops the car when he sees you running after him from the stop. Don’t get personal and don’t call him “buddy,” “man,” “dude,” etc. Don’t be rude if he asks you not to stand in the aisle. Pay your fare immediately when boarding the vehicle.

The unspoken law of decency, which can also be included in the rules of conduct for a public transport passenger, is courtesy. Don’t forget to thank the passengers who, for example, helped you drag a heavy bag into the minibus, gave you a hand at the entrance/exit, gave you the opportunity to go to the handrail, or offered your seat. There is no need to make kilometer-long speeches; the simplest word “thank you” will be quite enough to express gratitude.

Don't be indifferent

Always follow the rules of conduct on public transport. Etiquette requires you to intervene if one of the passengers openly violates cultural norms.

If a healthy teenager is sitting, and next to him is a hunched over old woman who can barely stand on her feet, ask the guy to give her a seat. But this must be done as tactfully and delicately as possible, without rudeness or raising your voice. Usually, even the most inveterate scoundrels give up their seat if they feel disapproving glances from all corners of the bus.

Conflict situations

Rules of conduct on public transport prohibit passengers from violently expressing negative emotions. If you see other people grossly violating etiquette (someone refusing to pay the conductor or not giving up their seat), do not yell at them. In any situation you need to be tolerant, and for using force you can receive an administrative fine on charges of petty hooliganism.

The culture of behavior in public transport is also the correct resolution of conflicts that arise between passengers. Most often, scandals on the road occur for one of three reasons. Firstly, people begin to express their dissatisfaction with the driver about the way he drives the car. Secondly, they quarrel with the conductor. But the most common case is that the elderly begin to reproach the young for their bad manners. Usually they begin to remember Soviet times, when “young people behaved much more cultured” and show their ambition with all their might. In this case, you need to tell the indignant pensioners as calmly as possible that they need to calm down.

Be careful with your luggage!

If you are carrying a bulky bag, place it so that others will not trip over it. If you have a backpack on your back, do not turn your back towards the passengers, rather lean against the wall. This will not only insure you against unnecessary conflicts, but will also protect you from thieves who ply their trade in public transport during rush hour.

Try to position yourself on the bus so as not to interfere with the movement of other people. There is no need to spread your arms too wide, or stand right next to the door or in the aisle. If you manage to sit, do not spread your knees or stretch your legs. Under no circumstances should you place your bag on the next free space; it is better to just keep it with you.

When you are standing at the door and do not intend to leave the salon any time soon, you need to let other people go ahead. If your stop is the next one, position yourself closer to the exit so that you don’t push everyone away and ask to be let through. Address passengers who are blocking the path in a calm tone, do not show aggression towards them.

Fight for personal space

Rules of conduct on public transport prohibit loud conversations on the phone. If you meet someone you know, don’t call them across the salon. Your loud scream will cause discomfort to other passengers.

When talking with fellow travelers, do not raise your tone, but do not whisper either. The interlocutor may not hear you, and loud conversation will irritate those around you. Do not discuss your personal life on public transport and do not use obscene language.

During rush hour, conflicts constantly arise on buses due to the fact that passengers do not have enough free space. Standing at the door, you will have to go outside at each stop, and then go back to make way for new arrivals or people leaving the salon.

Read wisely

When reading newspapers or books on public transport, try not to disturb the people nearby. Do not forget that this puts a lot of strain on your eyes, and it is better to limit the study of any literature while driving.

But if you can’t do without it, use electronic ones rather than printed ones. Add all interesting books or articles to your smartphone or e-reader. This method of reading, unlike the classic one, will not cause any inconvenience to your travel neighbors and will not restrict either their or your movements.

Don't hesitate to ask

The rules of conduct on public transport and at a bus stop do not prohibit refusing to give up your seat to someone if you are not feeling well. When asked to vacate your seat, be honest about your problem. There is no need to pretend to be asleep or simply ignore the requests of others. No one will insult a person who is unwell, but otherwise you will look like an ill-mannered boor and will cause a lot of indignation from others.

If you are standing and feel sick, do not hesitate to ask someone sitting to give you a seat. This statement is included in the rules of passenger behavior in all types of public transport.

Malaise is not a sign of weakness, but the most common life situation that can happen to anyone. For example, if you feel dizzy, it will be much more helpful if you step over your pride and ask to give up your seat than if you hold on until the last minute and then lose consciousness right in the minibus.

Food and drink

When you're driving home after a hard day at work or from one business meeting to the next, you want to grab a snack on the road so you don't waste time. But the rules for using public transport prohibit this.

Before you take a sandwich out of your bag, imagine yourself in the place of the people sitting next to you. Bread crumbs will start to fall on their clothes, a strong smell of sausage will spread throughout the bus, and if you accidentally drip sauce on your neighbor, it will be a real disaster. Therefore, it is better to restrain your desires and endure.

This taboo also applies to carbonated drinks. While driving, the contents of your bottle will shake up willy-nilly, and no matter how carefully you open it, it is virtually impossible to do without a fountain of splashes. It goes without saying that drinking alcohol and smoking in transport is also prohibited.

If you can’t imagine a single trip without your favorite songs or you have a long journey to the final station and need to somehow pass the time, listen to music on headphones. No matter how beautiful it may seem to you, other passengers do not necessarily need to ride to the accompaniment of your speaker.

Do not play tracks at maximum volume if the headset has poor sound insulation. The passengers sitting next to them already have enough stress in their lives, except for a road disco.

And if you decide to turn on the speakers at full power, your fellow travelers will completely curse you, because when combined with the engine noise, any music becomes extremely annoying and unpleasant.

We take care of our safety in the subway

All of the above rules of conduct in public transport are universal and suitable for any type of transport. There are several separate points for the metro.

So, when riding an escalator, you must not step beyond the boundary line drawn along its edge. If you put on long coat or dress, make sure that the hem is not caught by the moving ladder. Pick up bags and small children in advance. Get on and off the escalator carefully. Do not run or turn your back to the direction of travel. Try to stand on the right side and be sure to hold the handrail with your hand. The metro passenger memo consists of these and the following rules.

While on the platform, do not go beyond the boundary line. Do not lean over the rails, much less jump on them. Do not remove light objects such as sheets of paper from your pockets or bags, which could fly away due to the air flow created by the electric train. Don't fool around on the platform with your friends. Don't push each other, don't dance, don't fight, or just don't make sudden movements that could cause someone to get hit by a train.

We women are accustomed to the fact that most men sit shamelessly on public transport. And if suddenly they give us a seat, then our reaction is predictable: “Do I look that bad?!” or “I look like I’m pregnant!” The thought that the young man is simply well-bred does not occur to him. It's a pity. Larisa Krashkina, head of the project “Center for Image Culture DEIMS” and the program “School of Etiquette for Adults,” introduces the site’s readers to the rules of etiquette in public transport.

Has the carriage arrived? No need to break down doors, let people leave and then just come in. Don't push small children forward so they can run in and sit down. On the one hand, this is ugly, on the other hand, they can simply be demolished by people leaving, especially during rush hour.

If you want to help an elderly person (child, pregnant woman, visually impaired) board a vehicle, you must first ask whether they need it.

When entering transport, you must remove backpacks and large bags from your shoulders so as not to cause inconvenience to other citizens. Even large handbags should be taken off the shoulder and kept at knee level.

4. All seats in the metro, trolleybuses, trams are intended for older people, people with disabilities, expectant mothers and passengers with disabilities. If these people are sitting and there are still empty seats, then women are allowed to take them.

A man can sit on public transport only if other passengers have given their consent. You need to ask quietly: “If you don’t mind, I’ll sit down?”

A woman can give way to a man only when he is elderly, disabled or unwell.

A separate topic is small children. So, according to the rules of etiquette, a healthy child - a boy of four or five years old - can already stand for a couple of stops. It’s good if a mother teaches her son basic respect for elders, and when he sees adults, the child gets up and gives up his seat. And it looks absolutely funny when a teenager sits on his mother or grandmother’s lap. Just look at it from the outside.

If a man is on public transport with a companion, then he must thank the one who gave up his seat to her.

It is better to give up your seat after making visual contact. This will help you understand whether a person needs such courtesy. You shouldn’t stand up silently and show a person to your place. You should say the phrase: “Please sit down.”

It's not nice to look at your neighbor's book or phone number. Look closely at the passengers too.

If you are traveling with a child, then you need to make sure that he does not cause inconvenience to other passengers. Hold your child's legs when he sits so that he does not stain the clothes of others.

You should not wear makeup or comb your hair on public transport. An exception can be made only if you urgently need to correct something, for example, your mascara has run.

Many people do not tolerate strong odors well, so if possible, you should not pour a bottle of perfume on yourself and get on public transport after you have dined on a spicy burrito with garlic - use chewing gum.

Sitting with your legs spread wide or stretching them across the entire aisle is taking away space from people.

Eating on public transport is bad form. Unless, of course, it’s an intercity bus, plane or train.

Reminder for bus passengers

Boarding the bus:

Boarding begins 15 minutes before the bus departure.

Boarding is carried out according to the list of passengers held by the accompanying person using identification documents.

Seats on the bus must be taken according to the seat numbers indicated in the documents (contract, reservation sheet) and the list kept by the accompanying person.

Carrying passengers on an intercity bus in excess of the seats provided is prohibited.

If you find forgotten items, documents or other things inside the bus, you must hand them over to the driver.

Rules of conduct for passengers on the bus:

You are allowed to carry one piece of hand luggage inside the bus, which should be located under your feet or on a shelf above the seat (only light items to prevent them from falling while the bus is moving).

For traffic safety reasons, it is prohibited to leave things in the aisle between the seats.

The free baggage allowance per passenger is 20 x 40 60 (cm) and 20 kg. Baggage exceeding the free allowance will be accepted for a fee set by the carrier, subject to availability of space in the luggage compartment.

Baggage is checked into the luggage compartment.

Children aged at least 3 years are allowed to travel on the bus. In all cases, the child is allocated a separate seat.

The passenger is obliged to handle the bus equipment with care and prevent its damage.

Drinking alcoholic beverages and smoking in the salon is strictly prohibited.

You cannot walk around the cabin or stand in the aisle between the rows of seats on the bus while it is moving.

Do not place children on the seats.

The shelves above the seats are for small carry-on luggage only.

Garbage waste is placed in individual garbage bags and must be thrown by the passenger into garbage bins in parking lots.

The bus makes sanitary stops every 2.5-3 hours. The duration of stops is announced verbally by the attendant or bus driver. After this time, the bus leaves, and the late passenger catches up with the bus independently and at his own expense.

It is prohibited to distract drivers while driving. For all questions that arise along the way, you must contact only the accompanying person.

Please keep quiet on the bus from 23:00 to 07:00. Since rest is necessary not only for the neighbors around you, but also for the resting driver.

It is prohibited to transport flammable, explosive, flammable, poisonous, poisonous, caustic and foul-smelling substances, objects and things with overall dimensions of more than 100 x 50 x 30 cm, firearms, piercing and cutting objects without covers or unwrapped, objects and things that pollute rolling stock or passenger clothing; animals and birds (except small ones in cages, baskets), long objects over 190 cm.

Passengers who violate the rules of behavior on the bus may be denied further travel without compensation for the fare.

The company is not responsible for items forgotten on the bus.

The company is not responsible for deviations from the schedule that arose against the will and desire of the company and which cannot be foreseen or avoided (weather conditions, natural disasters, armed attacks, civil unrest, traffic jams, etc.).

Compliance with these rules will make your trip the most convenient and safe.

We wish you a pleasant stay and good mood!!!

Over the course of five days, we talk about polite people, the terrible habits of city residents and the rules of conduct in different places. In this material we present a list of recommendations on how to behave on the street and in public spaces.

1. Don’t start entering the subway car, until all the passengers got out.

2. Give up your seat To old people, pregnant girls and women with children, and if possible, do not take public transport at all.

3. Don't drive on public transport with your hair down during rush hours.

4. On platforms and crossings keep to the left and go with the flow of traffic.

5. Try not to study the contents of the book or phone of your neighbor on the carriage, even if you are very bored.

6. Do not stand on the left half of the escalator. If you find yourself there against your will, do not try to squeeze onto the right side, it is better to go down/up on foot.

7. Hold the door for the next passenger leaving the subway lobby.

8. Once on the bus, trolleybus or tram through the front door, go to the end of the cabin, do not crowd at its beginning.

9. Don’t throw it into the space between escalators candy wrappers, pieces of paper and coins, even if you really want to watch them roll down.

10. Try whenever possible do not eat or sleep on public transport.

11. Try not to kiss on the escalator in the subway - such behavior can hurt heartbroken passengers.

12. If you find yourself on a minibus, try to pay for yourself without involving the passengers sitting in front of you.

13. Don't look at other passengers public transport, even if they look and behave extremely shockingly.

14. If you decide to watch a movie or play a game while traveling, use headphones.

15. Don’t enter into dialogues with the city’s crazy people. and do not get involved in scandals, especially if they do not concern you.

16. Don't study the subway map or exit directions when stopped in the middle of a dense flow of passengers.

17. Before entering the bus, trolleybus or tram with a validator, prepare your ticket in advance so as not to delay all other passengers.

18. When standing near the doors of a subway car, do not lean your entire body on the handrail of the nearest bench.

19. Sitting on the bench closest to the doors of the subway car, try not to stick your shoulder and hand beyond its border. This will make people standing near the doors much more comfortable.

20. If the carriage or bus is not crowded, no need to stand close to other people.

21. If there are not many empty seats in the carriage or bus, Do not place bags or packages on the seat next to you. Place them on the floor, making room for other passengers.

22. Don't go out of doors that say "no exit" and do not enter those that say “no entry”

illustrations: Masha Shishova

Rules of conduct on public transport when boarding state that the first to enter are:

• aged people,
• children,
• women.

If a man expresses a desire to help these categories of citizens board public transport, then he must ask for permission to do so.

According to etiquette, when entering public transport, you must remove backpacks and bulky (for example, sports) bags from your shoulders so as not to disturb other passengers.

Who should I give place to?

According to the unspoken rules of public etiquette, all seats on buses, trolleybuses, etc. intended for children, old people and disabled people. If people of these categories are sitting and there are still empty seats, women are allowed to take them.

According to the rules of behavior in public transport, a man can sit on a bus or trolleybus only if the passengers standing nearby have given their consent. So young people, before taking an empty seat on a transport, should quietly ask those standing next to them if they would like to sit down. Asking permission loudly from the entire salon is uncivilized, as is asking everyone to take an empty seat.

Etiquette in transport suggests that in some situations a woman should give way to a man. For example, if he is quite elderly, disabled or feels very unwell.

When giving up your seat on public transport, you should say the etiquette phrase: “Please have a seat.” Simply standing up and silently pointing another passenger to a vacant seat is impolite. The one to whom the seat was given should sit down and thank him for the courtesy.

According to the rules of behavior in public transport, boys and girls should not sit on public transport if there are elderly people, pregnant women, children or disabled people standing in it.

When on public transport with a companion, a man must certainly express gratitude to the one who gives up his seat to her.

How to behave in transport

• It is not nice to look at passengers on public transport.
• When entering the interior of a bus or autoline, you do not need to greet all the people there. Say “Hello” only to people you know well or travel with very often.
• Each passenger pays for himself/herself for travel on public transport. To a young man It is not at all necessary to pay for your companion’s travel.
• If you use a travel document, keep it ready at all times so as not to create confusion or waste time from the inspector.
• Clean bags and backpacks can be placed in empty seats if there are no people on the transport who could occupy the empty seats.
• When someone is reading a book or newspaper in transport, it is not nice to look into it.
• If you are traveling in public transport with someone you know and you can’t wait to talk, you can chat, but only in a low voice.
• It is unacceptable to even talk in a low voice about personal topics with a friend on public transport.
• If you are traveling on a bus, trolleybus, or tram with your children, make sure that they behave politely: do not make noise, do not push strangers. It is better to tell your children in advance about the rules of conduct on public transport.
• According to transport etiquette, you cannot comb your hair, use scissors or a nail file, put on makeup, apply nail polish, or transport dangerous objects.
• Even in a crowded subway car or bus, try to follow the rules good manners: do not lean on other passengers, do not push them when getting off, do not step on people’s feet.

Exit etiquette

According to the rules of conduct in public transport, be the first to leave a bus, trolleybus, etc. a man or a junior in age must go out. The emerging young man, according to etiquette, must provide the necessary assistance when exiting public transport to everyone who needs it: give a hand to a woman, a child, help carry an old man’s bag, etc.

Etiquette in public transport allows a subordinate not to help his manager or colleague holding a higher position when getting off. However, this relaxation should be forgotten if the boss is a woman.

It is important to prepare for leaving public transport in advance. Compliance with this rule of etiquette should be given Special attention if there are a lot of people in the cabin. Before you pass a person standing in front of you on the way to the exit, according to the rules of good manners, you should ask him if he is also going to get off at the nearest stop.